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Customer Feedback

"Check this video out, happy customer at 4min 22sec:"
PSBiker72 via youtube, 16th November 2013

"What a great company , had faulty drift ghost . without a problem these guys sorted a new unit , paid for postage an had my new unit next day faultless thanks guys."
Austin via facebook, 16th October 2013

"Replacement parts for Ghost HD arrived as promised with extras. Top customer service folks, thank you."
Elspeth via facebook, 28th September 2013

"Love your site guys had three actions cams off you in the last 8yrs cheers"
Ant via facebook, 15th September 2013

"I have bought two cameras of these guys over the years and I have alway been happy with the service"
Jerome via facebook, 15th August 2013

"A big THANK YOU to Ross and the team for sorting out an issue with my Drift Hd 1080p camera and replacing it with with a new unit. Advanced Motorcycle Training.Com now back in business with the camera......"
Nigel via facebook, 12th August 2013

"Just had to have my Drift HD Ghost replaced by AC, just like to say great customer service and thanks to Ross for getting it resolve quickly and efficiently. Well done guys"
Ian via facebook, 18th July 2013

"Fantastic customer service, very helpful indeed. "
Mark via facebook, 6th July 2013

"Dear Sir, Thank you very much for your prompt action in replacing my broken windscreen camera mounting, the new one looks superb. I will continue to try to persuade friends and colleagues that they really should invest in a dashboard camera, and that I know just the place to buy one."
P. E. Standfield via post, 9th May 2013 

"Awesome service from Action Camaras, Highly recommended."
Al Charles via Facebook, 19 March 2013 

"I normally don't leave any feedback on things, but I was so impressed I just had to. I had trouble with the mic that came with the camera I bought a month ago and the process to fix it was quick and painless. Nilton Mattos gave me quick and to the point answers, no dilly dally. Just received my camera back today and was very pleased. Keep up the good work! 10/10 would recommend."
Lo Grace Umpa via email, 12 March 2013 

"Great service from @ActionCameras supplying me with a Ghost HD from @DriftInnovation to use on my @TriumphOfficial Spring GT supplied by @Triumph_B"
Martin Dyer via Twitter, 1 March 2013 

"I have just phoned your shop to ask for some advice on sports cameras. I spoke with a young French man who could not have been more polite. He knew the products and gave excellent advice for which I am most grateful. Please pass on my appreciation to him. Many thanks."
Peter Whatley via email, 1 February 2013 

"Brilliant service! I ordered a Contour Roam 2 but I got the billing address wrong. Action Cameras held the order, got in touch with me and advised how to fix it. I did, and they shipped immediately and it arrived the next day. What an impressive bit of customer service. Thanks :-)"
Jeff Smith via Facebook, 25 January 2013 

"Thank you @ActionCameras - great service, can highly recommend. Cheers."
Ed Hackett via email, 25 January 2013 

"Hi Ross, Just to let you know that I received the replacement Drift HD camera yesterday. Thank you so much for you speedy response in getting the replacement sorted out and thank you for the spare battery that was enclosed, it will definitely come in handy. Is there anywhere on your site or someone I can e-mail so that I can leave reviews or comments? I would really like to leave something as along with a problem I had back in March (I lost the remote control and you just sent me a replacement) your customer service has to be the best I have come across, I wish more companies were like you when dealing with problems. Regards, Paul."
Paul via email, 18 January 2013 

"Very impressed with the friendly, professional advice given by the in-store staff. Delivery was quick and packaged very well. Overall i am extremely impressed with the service and will definitely recommend."
Dan Jones via email, 11 January 2013 

"@ActionCameras - visited this morning and grabbed my Drift HD Ghost and some extra bits. Great deal. Great Office too. Hot receptionist. Ta!"
@iamguitarmandan via Twitter, 10 January 2013 

"Once again thank you for your professional and prompt resolution of this problem - we all accept problems arise - it's how people deal with them that is most revealing, your response has been admirable."
Rob Siderfin via email, 9 January 2013 

"Couldn't ask for better service. I didn't get the back with my Drift HD, you sent one the same day, and my battery wasn't lasting long so you sent me a brand new one. Just ordered my Drift HD Ghost off you, can't wait to receive it, will be buying all my mounts from you as well!"
Kain Jones via Facebook, 4 January 2013 

"@ActionCameras Thanks for the Drift HD, arrived this morning, fantastic price and service..."
advancedbiker via Twitter, 4 January 2013 

"Action Cameras really have provided me with the best possible customer service. My problem was dealt with promptly, efficiently and with understanding! :-)"
Ronnie Coulshed via Facebook, 4 January 2013 

"Unbelievable service!! Thanks a million, ordered my GoPro on Tuesday and got it today in Dublin!!"
Paul Warren via Facebook, 4 January 2013 

"Thanks @ActionCameras for the prompt delivery and a very well packaged Drift HD Ghost camera - very pleased."
wyvernbiker via Twitter, 3 January 2013 

"Well chuffed with your service boys, cant knock the price, product, or time it took to deliver. Spot on :)"
Niall Sims via Facebook, 2 January 2013

"Thanks to Nilton @ActionCameras for amazing customer service today. Looking forward to getting my GoPro Hero 3 at some point!"
Dan, Visual Media via Twitter, 13 December 2012

"Visited you today and after a great deal of discussion and excellent advice, I came away with a fantastic camera for Christmas. Thank you for your patience and taking the time to understand what would be best for my needs. Without that, I might well have purchased a different camera, probably spending more money on features I would never have used. What a great Organisation - I will be singing your praises and recommending you at every opportunity."
Graham Smith via email, 1 December 2012

"Awesome after sales service from the guys at Action Cameras in rectifying a camera fault. Absolute quality - thanks."
Jim Williams via Facebook, 1 October 2012

"Meant to post this the other day, but thanks @ActionCameras for dispatching my GoPro so quick. Next day receipt was a pleasant suprise!"
Matt Grover via Twitter, 9 August 2012

"Hero 2 received today, excellent service, thanks!"
Leonidas Dimos via Facebook, 8 May 2012

“Many thanks for the excellent and quick turn around providing a replacement.”
Marcus via email, 6 May 2012

"Ross was a great help on the phone, good knowledge of the products and matching them to my needs – nice company, great website & good customer service."
David Wiley, 16 April 2012

"Perfect after sales support, excellent solution and PRO managing of a return especially when the product was coming back from abroad. Thumbs up for communication, reaction time, tracking info, speed of shipping and the quickness of the whole procedure. I am happy with this camera I received as a replacement."
Marton via email, 4 April 2012

“Would just like to thank for their most excellent customer service! They sent me 2 new camera mounts when my original one broke free of charge. Very happy customer. :D”
Christian Gardner via Twitter, 30 March 2012

"Action Camera's just shot up another 100 notches in my books!! Thanks again dude!"
Pete S via Facebook, 25 March 2012

“Wow - ordered at the weekend, notified of despatch on the Monday, delivered Tuesday (standard delivery). Very pleased customer!”
TC via Facebook, 23 March 2012

"Awesome customer service from the @ActionCameras team, making sure I'm all helmet-camed up for my snowboarding holiday, many thanks :)"
Andy Pearce via Twitter, 27 February 2012

"Thanks a lot for that. Yeah I am using windows unfortunately. I'll try quicktime pro and hopefully from there I'll be able to convert my files. Cheers for your help,I really appreciate it."
Mike Brittenden via Facebook, 9 February 2012

“Just a quick mail to let you know that my parcel arrived safely on Friday evening. I'm very happy with the camera, having tested it at the weekend. Many thanks for all your help and a great service. I'm sure I'll be coming back to you when I decide to upgrade to an HD camera in the future.
Garry via email, 29 January 2012

"That was speedy. Thank you for all your help and I now understand why your company gets such good feedback. Am hoping to set myself up to do some filming next year - I know where I'll come!"
Margy via email, 13 January 2012

"Got my Go Pro motorsport. Delivered very quick. Christmas present v happy with it :D Thanks"
Rebecca Briscoe via Facebook, 29 December 2011

"Ta for getting back so quick! Really feelin' the whole customer care thang! Got my Hero1 from from ActionCams as well."
Pete via Facebook, 19 December 2011

"AWESOME company, always willing to go the extra mile! Thank you for all your help and can't wait to purchase more things from you! xx"
Arlene Domingo via Facebook, 6 December 2011

“My cam is with me now and everything is ok. I really wanna thank you for all your help and also for your company.”
EA via email, 5 December 2011 

"Yesterday at 1pm I placed the order, today at 10 am the courier rings at my bell (from UK to Italy). Thanks @ActionCameras, You Rock!!"
Jonsee1 Via Twitter, 28 November 2011

“Got my go pro today came in 3 days to Switzerland super stoked and super awesome, thanks AC!!”
Tom Waddington via Facebook, 14 November 2011

“My Action Cameras Drift HD stood up to extreme weather conditions this weekend at the British Downhill Series a torrential downpour combined with masses of mud proved no match for the camera. stoked!”
George Milner via Facebook, 25 October 2011

"I would like to thank you for the bits you sent me. Got to me in the time you said. Happy with stuff. Thanks."
Clive via email, 13th October 2011

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