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Careers

 

FRENCH SPEAKING CUSTOMER SERVICE REPRESENTATIVE (UK BASED)

Are you a dynamic individual who can thrive in a challenging fast moving environment? Are you someone with great communication skills, a pro-active, can-do attitude and looking to work within a dynamic team?

Would you relish the opportunity to work in a young company environment where you can make an instant impact on the business? Action Cameras (www.actioncameras.co.uk) is an award winning and well established on-line retail business, which provides wearable cameras from major brands to the action sports market including skiers, snowboarders, surfers, mountain bikers and motorsports enthusiasts.

Your Responsibilities:

  • Telephone & E-mail support for both new and existing customers on our UK and French websites.
  • Process orders received via various communication channels.
  • A proactive approach to customer retention.
  • A comprehensive understanding of the Company’s products and E-business model.
  • A willingness to promote the Company at events/visits in the UK.
  • Offer additional support to all areas of the business.
  • Assist the Company in maintaining its goal of world class customer service.
  • The ability to navigate external websites to resolve queries.

Required Skills

  • Fluency in French and English is essential.
  • Excellent communication skills are essential in this role.
  • A general understanding of Microsoft Office Package.
  • Excellent Problem Solving skills.
  • Ability to organise, plan, prioritise, and meet deadlines.
  • Can do attitude and Attention to detail are vital.
  • High computer literacy, with the ability to learn new systems quickly.

Desired Skills

  • Previous experience of e-commerce platforms such as Magento.
  • Past experience of or interest in extreme or motor sports.
  • Educated to Degree level.

Salary: £17k to £22k (depending on experience)

Please send a CV and Cover letter outlining why you want to work for the company and why you would be perfect for the role to Ross Martin at jobs@actioncameras.co.uk

Only successful candidates will be contacted.

NO COVER LETTER - NO INTERVIEW 

NO AGENCIES

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